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Over the last year, the Institute for Veterans and Military Families (IVMF) at Syracuse University has been thoughtful, yet diligent, about how to transition this network to local ownership in a way that makes sense not only for the community, but most importantly, for our veterans, service members, and their families. As a result, we are excited to share that the IVMF is joining the 360 Collaborative Network with Consumer Credit Counseling Services of Rochester (CCCSR) and Catholic Family Center (CFC).

This is an important, and progressive, step forward to expand this successful network to include enhanced care for our veterans and their families. In addition, the benefit to our region will be invaluable in transforming the way care is coordinated through local ownership and connected service navigation. As part of the 360 Collaborative Network, we become a unified force dedicated to a shared goal: revolutionizing health and human service delivery for everyone in our community, now including our military-connected clients.

The IVMF will become part of the 360 Network on Monday, December 9th. As a result, all provider access to the original NYServes-Upstate Network will be deactivated at close of business on Friday, December 6th. While providers will no longer have the ability to refer directly via the Unite Us platform, the IVMF will continue to host the assistance request form on the NYServes-Upstate website as a resource for any veteran, service member, or military family member in need of services that fall outside of your scope of practice. Therefore, your clients can continue to make requests into the Network.

As a provider in the NYServes-Upstate Network, you were part of a national movement to improve the way communities come together to support our veterans and their families. We thank you for your valuable contributions to this work and your continued dedication to the veterans and their families in the upstate region. If you are interested in becoming part of the 360 Network, we invite you to contact AmericaServes Program Manager Lisa Murray at [email protected], to discuss the qualifications and onboarding process.